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Help Topics
2FA - Two Factor Authentication
4 Articles
What is Two Factor Authentication?
What provider does ETTE use for 2FA?
Is 2FA really necessary?
How exactly will 2FA impact my day to day work?
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Accessibility
12 Articles
What is a VPAT?
What accessibility regulations affect businesses?
How would you make an image in a webpage accessible to someone who is blind?
What potential accommodations can be included with video to ensure it is accessible to people with disabilities?
What is ARIA?
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Android FAQ
2 Articles
Setting Up Email on Android Phones
Should I update my phone?
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Data Backup
3 Articles
Do you backup my desktop / laptop?
How safe are my backups?
How do I restore something I accidentally deleted?
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Email Security - SPAM, Phishing, Attachments
4 Articles
How are you filtering my email?
How can I minimize the amount of SPAM I receive?
How can I tell if an email that looks legitimate is malicious?
What are best practices for keeping my email safe?
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ETTE Sales
4 Articles
What is included in your service plans?
Pricing Model
Does ETTE offer other things besides the service plans?
Can I hire ETTE for X hours only?
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iPhone and iPad FAQ
7 Articles
Backing up and Restoring your iPhone, iPad, or iPod touch using iCloud
iCloud Storage Upgrades
Setting up Complex Passwords on an iPhone with Touch ID
Two-Factor Authentication for iCloud FAQs
Signing Into A Different App Store Account on the iPad
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Patch Management
4 Articles
Why does patching take so long?
Is patching really needed?
Why are there so many patches?
What things do you patch on my system?
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Single Sign On
4 Articles
What is Single Sign On (SSO)?
What are the best reasons to use SSO?
How does SSO impact my day to day work?
Who does ETTE use for Single Sign On?
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Terminal Server - Remote Desktop
4 Articles
Why do I keep getting dropped from the server?
Why does the server “feel” slow?
Is connecting to the remote server safe?
What are the most important things about working on a remote server?
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Voice over IP (VoIP)
4 Articles
What is Voice over IP?
What are the main reasons I should use VoIP?
Is VoIP reliable?
How difficult is it to switch from my current phone provider?
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VPN
5 Articles
OpenVPN: What is it, and Connecting Instructions
What is a VPN?
Why do I need to use a VPN to access work files?
When should I use a VPN?
What are the downsides of using a VPN?
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Popular Articles
What is an accessibility statement?
Setting up Complex Passwords on an iPhone with Touch ID
What accessibility regulations affect businesses?
What is a VPAT?
How would you make an image in a webpage accessible to someone who is blind?
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