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  5. Why does the server “feel” slow?

Your server connection works like a live video that is continuously being sent to your computer. Because of this, it is especially sensitive to the quality of your internet connection and to any temporary disruptions, like increased internet usage from other programs on your computer, or other people on the same network.

If you are experiencing any kind of disruption, try to identify if other applications or nearby computers are experiencing the same problem, as this will help narrow down the culprit. We recommend asking a coworker if they are also experiencing the issue, as this will tell you if the issue is specific to your computer or location.

Once you have this information, please contact the Helpdesk for support right away so that we can help you get back to full performance.

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