About Us

ETTE Managed Services Provider

Founded in 2002, ETTE is a minority-owned business providing IT technical support and consulting services to businesses throughout the Washington, DC area. During the last decade, ETTE has grown into a leading IT solutions provider and in 2010 was named one of CRN’s 40 Most Innovative MSPs. In 2014, ETTE joined the exclusive ranks of Microsoft Silver Small Business and Cloud Accelerate partners providing innovative cloud-based solutions to area businesses. In 2017, ETTE achieved CSP Tier1 Status from Microsoft.

In 2015, ETTE achieved MDOT Certification by the State of Maryland’s Office of Minority Business Enterprise. With this MDOT certification, ETTE will begin bidding on government contracts. In 2020, we were granted CBE certification by Washington, DC. You can see more details about our NIGP and NAICS codes here.

Known for its responsiveness, expertise, and unflagging commitment to customer satisfaction, ETTE provides affordable solutions for hardware and software support, virtual server hosting and server migration, online backup, and 24/7 remote monitoring and maintenance.

Pedro

On time and efficient in resolving the issue. Was very professional. Great work. Very satisfied.

Kelly

Very professional and responsive!

Shadia

Always very helpful and able to resolve our It issues. Pleasure to work with!

ETTE consultants provide expert-level results to your business without your organization having to employ a full-time Chief Technology Officer. There is definitely more to IT than simply making repairs. It should be maximized to the fullest in all your short and long-term planning. We advise on issues such as which broadband service you should use, the type of software programs that will enhance your day-to-day operations, and how to back up your entire desktop and server infrastructure.

ETTE is a fully insured business (liability, errors and omissions, auto, building) with extents, limits, and deductions appropriate for the scope of work and business size. Proof of insurance is available upon request.

Contact us today to learn more about how our team of incredible and certified professionals can help your business grow!

Our Team

The ETTE team is comprised of highly skilled professionals who work hard every day to ensure that our customers have the best IT products and services. We are partners with a number of vendors and consultants who share the same commitment to quality and integrity as we do. Our people are our greatest asset and they’ve made us the industry leaders that we are today. Please get to know our team. I

We encourage you to read our latest case studies to see how we have performed with actual clients.

North AmericaSouth America

Lawrence

President

He founded Empowerment through Technology & Education, Inc. (ETTE) in 2002.

Taylor

Chief Technology Officer

Responsible for the strategic direction, vision, growth, and performance of technical operations.

Brigida

Manager

Jamie

Wireless Infrastructure

Julie

Senior Consultant

Chris

IT Support Technician I

Joel

IT Support Technician II

Javier

IT Support Technician I

Certified Firm

  • 518210 – Data processing, hosting, and related services
  • 541512 – Computer systems design services
  • 541513 – Computer facilities management services
  • 541519 – Other computer-related services (disaster recovery and installation services)
  • 811212 – Computer and office machine repair and maintenance
  • 9189000 – Strategic Technology Planning and Consulting Services
  • 9203100 – Installation of Computers, Peripherals, and Related Equipment (Including Software)
  • 9203700 – Networking Services (Including Installation, Security, and Maintenance )
  • 9840000 – Rental or lease services of computers, data processing, and word processing equipment
  • 9848400 – Servers, Rental, or Lease
  • DUNS #: 114871523
  • Cage #: 3BUV1
  • CBE Certified Firm (LBE,DBE,SBE,DZE)
  • Cert #: LSDZ16497042023
  • MDOT Certified Firm (MBE,DBE,SBE)
  • Cert#: 15-217
  • Maryland CATS+ Named Subcontractor

International Capacities

ETTE is a US-based company with international reach. When people learn that we have an office in Bolivia, the first question is “Why Bolivia?” The answer is pretty clear. My wife and business partner, Brigida, is from Bolivia. My family and I decided to relocate to her home country for a few years. During our time there, I came to appreciate Bolivia’s abundance of highly educated engineers looking for a good work environment. Our sister company in Bolivia, Guyot Technology, was born.

Our ownership and management are identical. We operate as one company. We find that it is a classic win-win situation. Our clients in Bolivia have access to US technology, and our US customers benefit from having bilingual assistance from a talented group of technicians. We like to be transparent so that is why we mention our overseas capabilities on our website. For organizations that require only US-based staff, we can meet this requirement through our Washington DC team.