You got into this work to make a difference, not to troubleshoot email problems or worry about whether your donor database is backed up. But when IT breaks, everything stops. Staff cannot access files. A funder asks about your data security and you are not sure what to say. A departing employee still has access to systems two weeks after their last day.
ETTE works with nonprofits and charities across the Washington, D.C. area, and we also support fully virtual and remote-first teams nationwide. We have been doing this for over 20 years. We know how these organizations run, what keeps their leadership up at night, and where IT tends to fall through the cracks when everyone on staff is already wearing three hats.
Most nonprofits do not have a server room or an IT department. They have a mix of laptops, a cloud platform they have mostly figured out, and one person who became the unofficial tech lead because they were good at Google. That works until it does not.
We step in as your full IT team. Help desk support from people who already know your setup. Proactive monitoring that catches problems before your staff has to report them. Security that meets the bar your funders and insurance carriers are starting to require. Device management, cloud administration, and someone to call when things go sideways.
More grant applications now include questions about cybersecurity posture, data handling, and disaster recovery. If you have been winging those answers, that is a risk.
ETTE gives every client a security posture score through our GuardRail program. It is benchmarked against recognized security frameworks, not a proprietary checklist. When a funder asks how you are protecting their data, you will have an answer and the documentation to back it up.
We price our plans as a flat monthly fee. No hourly billing, no surprise invoices after a bad week. You know what IT costs every month, which makes budgeting and grant reporting straightforward.
Our team is based in the Americas, with engineers in D.C., Bolivia, and Peru. That structure lets us deliver the depth of a larger firm at a price point that works for organizations your size.
When a new hire starts, we set up their accounts, devices, and permissions. When someone leaves, we cut access and transfer files. When your executive director needs to present a technology plan to the board, we help prepare it.
You focus on the mission. We handle the technology behind it.