DCHOPE Wi-Fi Support
Last Updated: June 8, 2026
Welcome to the DCHOPE support page. This page will serve as the base of support for connecting and using the DCHOPE network.
This network is provided at no cost by the DC Government. Below you will find frequently asked questions that will provide insight into how the network works and what it does and does not support.
Frequently Asked Questions
- What is the name (SSID) of the network?
- At Potomac Gardens it is Connected Potomac Gardens. At Hopkins Apartments, it is Connected Hopkins. At Greenleaf Senior Building it is Connected Greenleaf. At COHA and Park Rd it is DCHOPE.
- What is the password?
- There is no password required. You simply need to accept the terms of service agreement.
- Can I hook up my desktop?
- You can only hook up your desktop if it has a wireless adaptor.
- Can I use the service for streaming videos on my computer?
- Yes, you can.
- Can I use it for virtual learning like Zoom, Canvas, or Teams?
- Yes, you can.
- How fast is the connection?
- You should be able to download over 100 Mbps and upload up to 20 Mbps. Your speed may vary based on your device's capabilities and location.
- Where is this network available?
- Community of Hope Apartments (1448 Park Rd NW), Hopkins, Potomac Gardens, and Greenleaf Senior Building.
- Need to speak to someone by phone?
- Please call 202-888-6515.
Terms of Service
These Terms of Service are intended to cover the Government of the District of Columbia's provision of free Wi-Fi service to the public. Access to the Wi-Fi Service is conditioned on acceptance of these Terms. By accessing or using the Wi-Fi Service, you agree to be bound by these Terms.
The Office of the Chief Technology Officer (OCTO) reserves the right to modify these Terms at any time without notice. Continued use of the Wi-Fi Service following updates constitutes acceptance of those changes.
Access to the Service
Access is provided at the sole discretion of the District of Columbia and may be blocked, suspended, or terminated at any time for any reason, including violation of these Terms, risk of liability, disruption of access to other users, or violation of applicable laws.
Acceptable Use
Use of the Wi-Fi Service for the following activities is prohibited: spamming and invasion of privacy, intellectual property right violations, obscene or indecent speech or materials, defamatory or abusive language, forging of headers, hacking, distribution of internet viruses or other destructive activities, facilitating a violation of these Terms, export control violations, other illegal activities, and resale of the service.
Disclaimer
The Wi-Fi Service is provided on an "as is" basis without warranties of any kind. The District of Columbia does not guarantee uninterrupted service, security, or protection from viruses or unauthorized access.
No Consequential Damages
The District of Columbia will not be liable for consequential, indirect, special, punitive, or incidental damages arising from use of the service.
Indemnity
You agree to indemnify and hold harmless the District of Columbia and its affiliates from any claim, liability, or expense arising from your use of the Wi-Fi Service.
Violations
Violation of these Terms will result in termination of access and may result in criminal prosecution, civil litigation, or reporting to appropriate authorities.