While we capably provide a full range of IT services, our primary competencies are in the areas of cloud computing and cyber security. Our best work is helping your organization set up an IT environment that is fast, secure, scalable, and is automatically being constantly updated as new technologies and equipment are introduced into the system. Our operational model is based on a combination of local and remote IT support. Our local staff will actually spend time at your organization with your staff, resolving IT issues and questions they may have, and proactively helping them be more productive with their IT systems. We also train our staff not to “talk up” or “talk down” to you about IT technology. We won’t confuse you with a bunch of technical jargon. If you understand something technical, we won’t waste your time with prolonged explanations; if you are not technical, we will speak in terms you understand, and without condescension. Backing our local staff, and also available by telephone or chat, is our remote staff located in Bolivia.

Our remote staff will provide you the same courtesy and service as our local staff, and will work behind the scenes to keep your systems running smoothly.  Our team of staffers has a wide range of expertise, from network architecture and configurations to security principles and prevention, to data structuring and storage, to getting the most speed and efficiency out of your systems connections to the Internet. For customers who do not wish to simply scrap their prior network and security hardware investments, ETTE also offers co-location services, where we host your equipment at our facilities. We can also help with “one off” IT projects, working in concert with your in-house staff, or other trusted IT services provider.