Who Is ETTE?

ETTE – Empowerment through Technology and Education – is a complete IT solution providing managed services for companies of all sizes in the Washington DC, Maryland, and Virginia areas. Whether you operate a home business, small-to-medium size company, or require services for a larger business, ETTE can help you leverage IT and technology as a strategic advantage for your company, employees, and customers.

Whether you utilize a single computer, a network configuration with servers and multiple users, or even have a sophisticated network with global reach to customers and suppliers, IT is a critical component of your business success and opportunities for growth.

With our 14+ years of experience in business requirements and technology, ETTE can partner with you to realize the optimum return on your IT investment, while at the same time controlling your IT expenses with our flexible pricing arrangements.

ETTE’s strong customer service focus ensures that our clients will get the IT services they need, when they’re needed.

ETTE Managed Services

ETTE begins our client relationship with a free consultation to determine the specific needs of your business. We then evaluate how we can apply our expertise to tailor our services to those exact requirements. Business solutions can vary greatly from one client to another, consisting of many technical challenges and opportunities for making your IT environment more productive, efficient, and secure.

• PC and server maintenance and monitoring – Your employees don’t need to spend their time updating software and maintaining hardware. ETTE technicians can monitor these systems for performance issues and update system software and third-party applications whenever the need arises. This frees your employees for other valuable business tasks and keeps your IT infrastructure running at peak performance. It also improves employee morale by eliminating poor system efficiency and struggling with computer issues.

• ETTE’s approach to maintaining Small Office and Home Office (SOHO) equipment gives your business the advantage of reliable and trouble-free performance of all IT equipment while also monitoring servers and computers for potential threats such as malicious software, viruses, and hacking attempts.

• Network setup, configuration, and monitoring – Efficient computer networking requires knowledgeable technicians for peak efficiency and reliable operation. Hiring, training, and retaining skilled technicians can be a time-consuming and expensive undertaking for most businesses. ETTE technicians can perform these critical tasks for your company, ensuring consistent performance and efficient use of network resources. Our 24×7 continuous monitoring can detect critical problems before they impact or disrupt your business operation.

• Training – ETTE trainers can provide your business with the knowledge and skills your employees need to maximize their use of IT functionality. While our technical consultants are available to remove these technical tasks from your day-to-day routine, we can also help you in training your internal staff for such functions.

• Hardware maintenance and procurement – Computers, servers, and printers have moving parts that require maintenance, and are subject to failures. ETTE can monitor your devices for performance issues to head off problems in advance to avoid business impact. When failures do happen, our specialists can get your systems up and running again in the shortest possible time, and can make recommendations for repairs or replacements. We also have partnerships with equipment providers that can help our clients realize discounts in equipment acquisition.

• Cloud computing – If you’re considering how cloud computing can benefit you, ETTE can provide a thorough analysis of your environment to help you make that decision. Our technology expertise can help you determine if you will benefit from the flexibility of a cloud infrastructure, including implementing online backup processing.

• Virtualization – Many companies benefit from the migration from physical servers to virtualization of their server capacity. ETTE can analyze your specific data and server requirements for determination of the best options for your individual needs, then implement the solution that provides the best results for your business – now and in the future.

• Managed print services – Through ETTE’s partnership with Carefree Office Technology we can offer our clients services that provide efficient use of printers including assistance in procurement, preventative maintenance, service, and supplies. This removes much of the troublesome day-to-day issues related to printing services, freeing your employees for much more valuable business functions.

• Security – If your business is like most others today, security is a prime concern. Intrusions by hackers and cybercriminals, viruses and malware can cause business disruption, lost productivity, computer performance issues, and permanent loss of critical data. ETTE can implement safeguards and monitoring that protect your business from exposure to such attacks.

• Support – With our experience in technology and business applications, combined with bilingual capabilities, ETTE provides every client with excellence in service levels 24×7.

Why Partner with ETTE?

ETTE consultants pride ourselves in our ability to work effectively to meet the needs of every client with comprehensive business and technology solutions. We are a minority-owned managed service provider and a Maryland minority certified business with a time-proven track record of satisfied clients. ETTE has developed valuable partnerships with some of the most respected names in the IT technology field.

Contact ETTE today to discover how our high-quality IT managed services and technology expertise can provide you with the business advantage needed to excel and grow.