The ETTE team behind your technology.

Who We Are

Relationships over revenue.

ETTE was founded in 2002 by Lawrence Guyot, a Washington, DC native, on a simple belief: technology should make serious organizational work easier, safer, and more resilient.

The work has changed since then. In 2002 that meant server closets and tape backups you had to test by hand. Now it means cloud identity, ransomware, and auditors who want evidence rather than assurances. What hasn't changed is who the work is for: organizations in and around Washington that carry obligations to the people they serve and cannot afford to treat IT as an experiment.

Your systems, not a script

Many providers run outsourced tiers and call-center models, where support starts from scratch every time you call. You explain your environment again, to someone who has never seen it.

At ETTE, our Americas-based engineers document your systems and build working knowledge of your environment that stays with us. The engineer who picks up your ticket has already read the record of the last one.

Under-promising is a scoping decision, not a slogan

The phrase gets used loosely, so here is what we mean by it.

We quote timelines we can hold instead of timelines that win the meeting. If a migration realistically takes six weeks, we say six weeks, even when someone else in the room is saying three. We scope projects with the failure modes included, because the failure modes are the part that costs you money. When we don't know something, we say we don't know, and then we go find out.

What follows is unglamorous. Delivery dates arrive early more often than late. Invoices match estimates. Neither is a marketing claim; both are what happens when you stop selling optimism.

Why clients stay

Most of our clients have been with us for years. Many for a decade or more.

They choose us for our capabilities. They stay because the relationship compounds: every ticket, migration, and audit adds to what we know about your environment, which makes the next problem faster to solve than the last one.

That is hard to replicate and impossible to outsource.