Managed IT for nonprofits and growing organizations in Washington, DC and beyond. Consistent engineers who know your name, straightforward pricing, and a Whatever It Takes culture.
Monday – Friday coverage
We keep clients for decades. Here’s why.
Stretch your budget further with IT that supports your mission — not one that drains it.
Membership systems, event tech, secure collaboration, and infrastructure that keeps your organization running year-round.
Consultancies, professional services firms, and growing teams that want reliable IT without building a department.
Average first response under 30 minutes across all priorities. Urgent tickets targeted at 20 minutes.
DC-area technician dispatch at no extra charge. We're right around the corner.
In-house engineers in D.C. and South America who know your name and your systems.
A structured first 30 days to stabilize your environment and earn your confidence.
Workforce AI deployment guidance, technology roadmapping, and CIO-level thinking for organizations without a CIO.
CISSP and CISA certified staff. We get the fundamentals right — endpoint protection, threat monitoring, backups, MFA — before worrying about anything fancy.
English and Spanish support available across our help desk and remote team.
Locally owned and operated in Washington, D.C. for over 20 years.
Full-service technology management for DC-area organizations. Remote help desk and on-site visits — all included.
New user setups, permission changes, password resets, how-to questions, software installs, printer issues, email configuration — all part of your monthly agreement. No extra charge, no approval needed. Just open a ticket.
Cloud migrations, Microsoft 365 rollouts, office network buildouts, security overhauls, phone system deployments, vendor transitions — we scope it, quote a flat fee, and get your approval before anything starts. You’ll never get a surprise invoice from us.
Recent client projects include Microsoft Teams Phone deployments, Google-to-Microsoft 365 migrations, workforce AI rollouts, cloud backup implementations, and full infrastructure modernizations for new office spaces. If it touches technology, we’ve probably done it.
A CIO on your team — without the full-time cost. We help you figure out what to invest in, what to skip, and how to get the most out of what you already have.
Quarterly technology alignment meetings, systems governance advisory, budgetary planning, vendor evaluation, and future-proofing recommendations for senior leadership.
The AI market is noisy. We cut through it. ETTE helps your team adopt the right tools, set the right policies, and skip the hype that wastes money.
Use case discovery and workflow analysis, tool evaluation across your Microsoft 365 ecosystem, Acceptable Use Policy development for generative AI, staff training and rollout planning, and ongoing advisory as the landscape shifts.
We don’t sell fear — we manage risk. With CISSP and CISA certified staff, we build a security foundation that satisfies auditors, satisfies insurers, and keeps your organization out of trouble.
24/7 threat monitoring & log retention, security awareness training, AI-driven endpoint protection (SentinelOne), DNS filtering (Zorus), managed firewall & IDS/IPS, MFA & SSO implementation, independent cloud backups, and risk assessment guidance aligned to your organization’s needs.