Private Cloud

What is Private Cloud?

A private cloud infrastructure is an IT environment where the physical equipment is hosted remotely (“in the cloud”), but the organization is responsible for the management of the IT environment, security, and infrastructure. In contrast, a public cloud is a managed service where the environment is managed by a trusted service provider. Between these two services are hybrid solutions where an organization manages specific elements, and a service provider manages others.

Private clouds are typically used by medium to large organizations and are ideal for organizations with geographically diverse elements and sufficient IT use to justify a full time IT staff positions.

When a client either doesn’t have or want physical servers, we can provide highly performant virtualized servers that come with properly licensed software from Microsoft. The virtual infrastructure is our most popular, cost-effective option for small businesses.

The ETTE private cloud is run on a Dell powered 13th generation server cluster backed by an EMC  brand Storage Area Network (SAN). The cluster has a speedy 10 Gbps (Gigabits per second)  backbone, which provides for top-level performance. The cluster is monitored 24×7 at 30-second intervals, using advanced technologies to ensure maximum performance and stability. The data on our cluster is backed up both at the image level (a snapshot of the operating environment and all the settings) and the file level (individual data files are saved and individually recoverable).

ETTE runs its private cloud infrastructure at a secure facility located in Montgomery County, Maryland. The facility complies with the physical and data requirements of the Health Insurance Portability and Accountability Act (HIPAA), a US government law designed to protect personal health records while granting appropriate access to authorized medical professionals and insurance providers. The center also complies with the Health Information Technology for Economic and Clinical Health (HITECH) Act, designed to store medical records electronically.

ETTE’s datacenter is also Sensitive Compartmented Information Facility (SCIF) – ready. This readiness means that locations in the Datacenter meet stringent physical, visual, acoustic, electronic and other security elements to permit the SCIF to store, process or discuss sensitive information (like US government classified information). SCIF-ready means most of the required infrastructure to create a SCIF is in place. For example, there are stringent requirements for SCIF ductwork be constructed to prevent physical access by a person, and adequate acoustic insulation to prevent conversational sounds from escaping the SCIF. As it cannot be easily modified, compliant ductwork is already present in the Datacenter. Your organization may require a SCIF if you are a US government contractor whose contract occasionally requires the handling of classified and otherwise sensitive government data.

Click here for specifications of ETTE’s datacenter.

ETTE’s Datacenter security is comprised of comprehensive physical and electronic security systems to prevent, detect and respond to security breaches. The systems, in combination with our written policies and procedures, comprise a set of security controls, which are periodically audited by an independent third party. Our datacenter is compliant with ISO 27001, FISMA, ISC (Level IV), SOC 2 Type II, PCI-DSS, HIPAA, HITECH and cGMP requirements. Click here for specifics of our datacenter’s security features and explanations of the compliance standards ETTE’s datacenter meets.

Click here for a list of network carriers to which ETTE’s datacenter is connected.

If you have your own server, ETTE can host it for you at our secure Datacenter. ETTE can help your organization enjoy the best benefits of co-location without selling you more than you need. As each client is unique, so is each contract. We will sit with you to get a detailed understanding of your organizational IT needs and will make an honest inventory and assessment of the IT equipment you propose to supply for co-location. We will explain to your organization, in human terms, exactly why we recommend or do not recommend a particular service for your organization. We price our service per seat, so as your user base expands or ebbs, so will your costs. We can send proactive warnings if your organization is incurring added costs for supplemental services. We hope to become your trusted servicer.

Click here for more information and advice on Co-Location services.

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