At ETTE, we believe in America’s small businesses and that’s why we offer such a wide variety of IT support and management services at competitive prices. We understand how important it is for your company to get the very best services while staying within your budget.
We strive to offer flexible options, competitive pricing and friendly service. We customize your service plan so you won’t have to pay for services you don’t need. Our rates are determined based on your particular projects, materials, and the services you require. Therefore, pricing may vary depending on the custom solutions designed by ETTE and our third-party vendors.
ETTE, along with its partners, is committed to providing high-quality products and services at prices that even small businesses, non-profit organizations, and home-based operations can afford. We have established a pricing model as the basis for our rates so that every client receives a fair deal and the opportunity to obtain best-in-class services at a reasonable price point.
At the most basic level, rates are based on the number of network users, or the people in your organization that have Active Directory accounts. Any member of your staff that requires an individual login for your Windows based system is considered to have an account and is therefore included as a network user. However, this is not the only factor taken into consideration when determining the rates for service. The per-user model is the basis for pricing, but the following factors also play a role in calculating fees:
Additional hardware and/or software purchases
In addition, we offer flexibility in pricing structure for ongoing services. If, for example, you anticipate increased headcount over the next several months, you may prefer a plan that offers fixed costs for services over a 6-month period. At the end of this period, ETTE will perform an audit and recalculate your rate based on the current number of network users. But during the 6-month period, you will continue to pay the agreed-upon price regardless of the addition of new users to your network.
If you’re unsure of your growth rates for the coming year, you could also select a structure where monthly audits are performed. The choice is yours and ETTE is happy to offer the flexible pricing model that works best for each client.
Don’t forget, we also offer competitive pricing for our small office/home office (SOHO) clients that are seeking smaller scale monitoring and maintenance services. With our Lightweight Desktop Maintenance Program, you can receive the targeted IT support services you need at a truly affordable price.
ETTE takes prides in working to find solutions for local businesses in Washington, DC, Virginia, Maryland and surrounding areas, regardless of size or type of business. Whether you run a Mom-and-Pop shop, you work from home, you’re involved with a non-profit organization, ETTE offers customized IT support solutions at competitive and flexible pricing designed to work with any budget.